BASECamp support

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Welcome to the support center!

The BaseCamp locker room is your exclusive, members-only spot to find out what’s happening in BaseCamp, your private winter cycling training area. Visit our private Facebook group, sign up for meetup rides, join upcoming live events, plan for our weekend challenges, or browse through your fellow BaseCamp members. Community is the backbone of our program, and the Locker Room is the place to find it.

Setting Up basecamp

Getting started with BaseCamp is easy! Check out this simple guide that will walk you through the process.

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Indoors: Getting REady to Ride

Are you doing your workouts online with Zwift or other third-party applications? This guide will help you connect your training plans and make your training seamless.

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Outdoors: getting ready to ride

Are you doing your workouts  outdoors using a Garmin or other head unit device? This guide will help you connect your training plans and make your training seamless.

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Training Plan User Guide

First time using a TrainingPeaks training plan? Have questions about how to use your account? Check out this helpful guide. 

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Engaging in the community

Train where you belong! Join the BaseCamp community and start interacting with the team. This helpful guide will show you how and supply some tips on interactions.

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Terms and Definitions

TSS? Watts? IF? If you're learning the language of training with data, check out these helpful definitions.

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Proudly Supporting

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A father’s message, a daughter’s mission, and a call to action for all who desire to live with purpose, explore with passion, and create lasting change. The Be Good Foundation enriches communities by using the bicycle as a catalyst for healing, empowerment, and evolution.

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The Dare To Be Project is a charitable organization founded by U.S. Olympic cyclist Amber Neben. Dare To Be uses the sport of cycling to inspire and equip physically-challenged youth to see beyond their limitations, embrace what they can do, and dare to be who they dream to be.